Contact Chauffeur Service Toronto
Real humans answer the phone 24/7. Call, email, or use the quote form on this page — whatever works for you. We respond fast.
Book in 30 seconds
Speak it in plain English. Our AI fills out the form for you.
Contact Chauffeur Service Toronto — phone, email, address, 24/7 dispatch
Phone is fastest. +1 (647) 251-8100, 24/7. A real human answers; not a chatbot, not a call centre. Email response time during business hours (Mon–Fri 9 AM – 6 PM): under 60 minutes. After hours: under 4 hours for non-emergencies.
24/7 phone
+1 (647) 251-8100 · Toll-free . A real human at our Toronto office answers any time of day. Most calls answered within 3 rings.
Booking email
info@chauffeurservicetoronto.ca — most replies under 60 minutes during business hours. Sub-4-hour after hours.
Corporate accounts
Email info@chauffeurservicetoronto.ca with subject 'Corporate Account'. Most accounts go live within one business day.
Wedding / event coordinator
For wedding-day timeline coordination + multi-vehicle planning, ask for our wedding coordinator when calling. Includes pre-event venue walkthrough on request.
Office hours
Dispatch: 24/7/365. Business operations: Monday–Friday, 9 AM – 6 PM. Closed for client meetings: Christmas Day, New Year's Day.
Office address
Toronto & the Greater Toronto Area
Ontario, Canada
Phone
Main: +1 (647) 251-8100
Toll-free:
Fax: +1 (647) 251-8100
Booking inquiries: info@chauffeurservicetoronto.ca
Corporate accounts: same email, subject line 'Corporate Account'
Press / media: info@chauffeurservicetoronto.ca subject 'Press'
What to include in a booking request
- Pickup address (street + city + postal code)
- Drop-off address (street + city + postal code) — or 'hourly' if multi-stop
- Date + time (in 24-hour format if pre-7 AM or post-9 PM)
- Passenger count + estimated luggage volume
- Flight number (if airport pickup or drop-off)
- Vehicle preference (or 'any' if you trust our recommendation)
- Special requests (child seat, accessibility needs, language preference)
What happens after you contact us
- Within minutes (phone) or under 60 min (email business hours): formal quote with vehicle assigned + chauffeur first name
- You confirm by replying or via the booking link
- You receive a confirmation email with chauffeur cell number + booking reference
- Day-before reminder text/email goes out
- 15 min before pickup: chauffeur texts to confirm arrival
- Post-trip: receipt emailed within one hour
Frequently Asked Questions
How far in advance should I book contact in Toronto?
For weekday contact, 24–48 hours' notice is typically sufficient. For weekend or holiday periods, 1–2 weeks is safer. Same-day bookings are subject to availability — call +1 (647) 251-8100 for urgent rides. Corporate account holders get priority booking.
Is the price truly all-inclusive?
Yes. Every quote includes the ride, 13% HST, fuel, all tolls (Highway 407 included), and 18% chauffeur gratuity. No surge pricing. No surprise charges. If your trip runs over or your flight is delayed by 90 minutes, we don't bill extra — it's built into the flat rate.
Do you serve Pearson, Billy Bishop and Hamilton airports?
Yes — Toronto Pearson (YYZ), Billy Bishop Toronto City (YTZ), Hamilton (YHM), London (YXU) and Ottawa (YOW). Every flight is tracked in real time using FAA/Eurocontrol feeds, so pickup adjusts automatically with delays or early arrivals.
What payment methods do you accept?
Visa, Mastercard, American Express, Interac e-Transfer, ACH/EFT for corporate accounts, and monthly consolidated invoicing for businesses. Cash for in-person bookings. A pre-authorization may be placed for multi-day or high-value bookings.
Can I book a corporate account?
Absolutely. Corporate accounts unlock consolidated monthly billing, priority booking, dedicated account managers, consistent chauffeur assignments for executives who want familiarity, and SAP/Concur/Expensify-compatible expense exports. Email info@chauffeurservicetoronto.ca.
Are your vehicles and chauffeurs licensed and insured?
Yes — every vehicle carries commercial limousine plates and full commercial liability insurance as required by Ontario's Public Vehicles Act. Every chauffeur holds a Class B/E/F driver's licence, MTO Enhanced Driver's Record check, vulnerable-sector criminal record check, and a current City of Toronto chauffeur permit.
How is contact different from Uber Black or a taxi?
Three things: (1) Full-time professional chauffeurs vs gig drivers — average tenure with us is seven years. (2) Owned, maintained fleet vs personal vehicles. (3) Flat-rate pricing locked at booking — no surge, no surprises. Ride-share is right for a 10-minute downtown hop. Chauffeur service is right when being on time and presentable matters.
Can you accommodate large groups?
Yes. Lincoln stretch limousines seat up to 10. Mercedes Sprinter limos seat up to 14. For larger groups we partner with vetted executive coach operators up to 24 passengers. Complimentary water and Wi-Fi standard in every vehicle.
What if my flight is delayed or my plans change?
Flight delays are tracked automatically; your chauffeur arrives when you land, not when you were scheduled to. We hold a 60-minute grace window after touchdown at no charge. For change-of-plans, most reservations can be modified up to 4 hours before pickup at no penalty.
How quickly will my booking be confirmed?
Most bookings are confirmed within minutes during business hours. For after-hours requests, our 24/7 dispatch acknowledges within 90 seconds and confirms once a chauffeur is assigned (usually under 15 minutes). For weddings, prom and pre-paid premium reservations, we send a written confirmation with chauffeur name and contact within one business day.
Ready to ride in style?
Reserve in 60 seconds. Confirmed within minutes. Real chauffeurs, real flight tracking, real flat-rate pricing — since 2007.